From Chișinău. New to sales, serious about getting good at it.
Kevin Jackson (Lucian Negara), one of your agents, referred me. I am early in this, and I am not going to pretend otherwise. But I recently finished a full business and first class sales training, and I closed my first sale during it, sooner than I had any right to. This is what I have done so far, what it taught me, and what I would like to do with you.
What I did
I went through a full sales training program and came out of it having closed a real, paying sale in my first week. The work itself is phone calls: building the fare, hearing what the customer actually wants underneath what they say, handling objections honestly, and carrying someone from the first hello all the way to a booking they feel good about. I was one of the top scorers in my training group, which still puts me nowhere near an experienced salesperson. I am at the start of this.
I set up automatic bell systems for schools and colleges, replacing the manual ones. Simple, reliable, hands-on work, and the first time someone trusted me to make something run on its own.
As a teenager I took small paid programming jobs around school. I am comfortable with computers, the terminal, and modern tools on my own, without anyone holding my hand.
Physical work over the summers. It is mostly what taught me that I want to make my living with people and words instead, and that I do not leave a shift early.
What I learned
The most important hour of my training was the one that humbled me. My trainer took one of my own calls and played it back to me, and showed me everything I had missed. I was too pushy. I forgot to ask the simplest questions, like whether the customer could fly out of a different airport. I delivered my pitch like I was reading it off a page, in the wrong order. That hour took my ego apart completely.
It was also the most useful hour I have had, because it is when I understood what this work really is. It is not about being polite. It is about being genuinely human at the exact moment someone is about to hang up. I am still at the beginning of learning that, and I would rather say it plainly than act like I have it figured out.
Where the communication comes from
People assume my English came from my family, or from living abroad. It did not. As a kid I actually hated it. I built it on purpose, over years, thousands of hours of listening, reading, and talking, until one day I noticed I had stopped translating in my head and started thinking in it. That is really my one trait worth mentioning. When I decide to learn something, I dissolve into it until it becomes mine. I did it with a whole language. I would do it with your floor, your systems, and your customers, the same way.
What I would like to do
I would like to work nights for you. It is when I am sharpest, and from what I understand it is often when you are short on people. I am there every day. I learn best by doing, and by being shown something once, and early on I will ask questions instead of pretending I already know. I am not trying to look impressive on paper. I am trying to be useful quickly, and to get genuinely good at this.
Education
First year. Lectures in Romanian, seminars in English. I chose law because it is really the study of how people and society work, which is half of selling, and because I think communication matters more now than narrow technical skill.
Where my comfort with computers and building things came from. I left the program because I believe raw coding is becoming less valuable than knowing how to communicate and how to put tools together.
Technical
Languages